Last updated: July 2026
At Printemps Tardif, every order is carefully prepared. Most of the items offered are fragile or unique and are packaged with the utmost care to ensure their protection during transport.
Order Preparation
Orders are generally prepared and shipped within 2 to 4 business days, unless otherwise indicated on the product page.
During peak periods, this deadline may be exceptionally extended. The customer will be informed as soon as possible.
Delivery Methods
Orders are shipped by recognized carriers, depending on the destination and the nature of the products. Delivery costs are calculated automatically before order confirmation. A tracking number is provided upon shipment.
Mondial Relay
Orders shipped via Mondial Relay are delivered to a Relay Point. After confirming your order, we will contact you to agree on the most convenient Relay Point. Once your package has been shipped, a tracking number will be provided.
Chronopost
Orders shipped via Chronopost are delivered directly to the address provided during your order. Upon shipment, you will receive an email containing your tracking number.
Delivery in France and Internationally
Printemps Tardif ships orders to mainland France and many other countries. Delivery times vary depending on the destination and the chosen carrier. For deliveries outside the European Union, any customs duties, taxes, or import fees remain the responsibility of the recipient.
Receiving Your Order
Upon receipt of your package, we invite you to check its condition before opening it. If the package or its contents show damage, take photographs of the packaging and the affected items, then contact us promptly at:
We will carefully examine each situation to propose the most suitable solution.
Returns
In accordance with the Consumer Code, you have a period of 14 days from receipt of your order to exercise your right of withdrawal.
Items must be returned:
- in their original condition;
- complete;
- carefully packaged;
- accompanied, if possible, by their original packaging.
Return shipping costs are the responsibility of the customer, except in the case of a preparation error or non-conforming product.
Refund
After receipt and verification of the returned items, the refund will be made using the same payment method as used during the order, within a maximum of 14 days.
If the returned product shows damage attributable to the customer, Printemps Tardif reserves the right to apply a discount or refuse the refund in accordance with current regulations.
A question?
For any request concerning an order, delivery, or return, you can contact us at any time:
We commit to responding as soon as possible.